SERVICE AND SUPPORT

We have 20+ professional pre-sale and in-sale service teams, according to customer needs to give the best advice, planning the best solution. We will provide the layout of the factory to help customers plan the factory, and we can also provide turnkey projects.

We have 20+ after-sales service team, including 24 hours online consultation and on-site installation & training

24 hours online pre-sale and in-sale service team
Perfect after-sales service system
Professional technology support

Pre-sale service
We provide machine running videos for reference and welcome customers to visit our factory, we can show the running production line in China
Project advisory service
We will recommend the most suitable equipment according to the needs of customers and design the layout of customer’s factory
On-site installation and training
When you finish the Preparation conditions, our fast and professional after-sales service engineer team will go to your factory to install the machine, give you the operating manual, and train your employee until they can operate the machine well
Quality assurance and service
We provide one year warranty and life-long technical support
Spare parts service
We offer one year's supply of spare parts free of charge
Turnkey project service
We have professional team to complete turnkey projects

+86 138 1286 7012

sales@victormac.com

+86 138 1286 7012

SERVICE AND SUPPORT

Pre-sale service

Project advisory service

On-site installation and training

Quality assurance and service

Spare parts service

Turnkey project service